Frequently Asked Questions
Find answers to common questions about our collections and services
How do I know what size to order?
Each product page includes a detailed size guide. Our items often feature a signature vintage fit, so we recommend checking measurements before purchasing.
Are your items authentic?
All products sold on our official website are 100% authentic and designed at our Los Angeles studio.
Can I modify or cancel my order?
Orders are processed quickly to ensure fast delivery. You may request a cancellation within 1 hour of purchase, provided the order has not yet been fulfilled.
Do you restock sold-out items?
Due to the unique nature of our production process, many items are limited edition. We recommend signing up for notifications on the product page to be alerted of restocks.
How should I care for my Gallery Dept. garments?
To preserve the integrity of the art and fabric, we recommend washing items inside out in cold water and hanging them to dry.
Do you ship internationally?
Yes, we offer worldwide shipping. Customs duties and taxes are calculated at checkout for most destinations.